Frequently Asked Questions

Our MOQ varies by product type and complexity. For standard catalog products, MOQ typically starts at 500–1,000 pieces per size. For custom OEM parts, MOQ starts at 2,000–5,000 pieces depending on the manufacturing process. Contact us for specific MOQ requirements.

Standard products: 15–25 days after order confirmation. Custom OEM parts: 25–40 days for first production run. Samples: 7–15 days for existing products, 15–25 days for custom samples. We always try to accommodate urgent orders.

Yes, we specialize in custom OEM manufacturing. We can produce parts according to your drawings, samples, or specifications. Our engineering team works with you to ensure parts meet exact requirements.

Absolutely. We provide samples for evaluation before bulk production. Sample costs may apply depending on the product, but these can be credited against your first bulk order.

We work with carbon steel (45#, Q235), alloy steel (40Cr, 20CrMnTi, 35CrMo), stainless steel (304, 316), brass, copper, aluminum, and various plastics and rubber compounds.

We are ISO 9001 certified. We comply with ISO 9001 standards for automotive parts. Every product undergoes multi-stage quality inspection including dimensional checks, hardness testing, and surface finish verification.

We accept T/T (bank transfer), L/C at sight, and Western Union. For new customers, we typically require 30% deposit with balance before shipment. Long-term customers may negotiate more favorable terms.

Yes. We offer custom packaging including branded boxes, poly bags with headers, blister packs, and bulk packaging. We can also arrange labeling with your brand name and product information.

We ship via sea freight (FOB Xiamen), air freight, and express courier (DHL, FedEx, UPS). For large orders, sea freight is the most economical. We handle all export documentation and customs clearance.

Yes. Our engineering team can assist with product design, material selection, and prototyping. We use CAD/CAM software and can optimize designs for manufacturability and cost-effectiveness.

We maintain a defect rate below 0.5% through our rigorous quality control process. Every batch is inspected at multiple stages, and we provide full traceability from raw material to finished product.

We primarily serve the automotive, construction machinery, and agricultural equipment industries. Our parts are used in trucks, excavators, bulldozers, and various industrial applications.

We stand behind our products. If any quality issues are found, we will replace the defective parts free of charge or provide a credit note. Claims must be made within 30 days of delivery with supporting documentation.

Yes. We provide material certificates (mill test reports), inspection reports, and certificates of conformance upon request. Full traceability documentation is available for all products.

We offer zinc plating (white, yellow, black), phosphate coating, black oxide, hot-dip galvanizing, Dacromet, nickel plating, chrome plating, anodizing, and powder coating. We recommend the best treatment based on your application requirements.