A. For terms.(We will mark on the quotation and/or proforma invoice)
1. payment terms: We can accept the following terms:
a. 30% deposit, and the balance will paid off by D/P or T/T.
b. 100% irrevocable L/C at sight, excludes soft terms.
We advise the first payment terms for our old customers, because it can reduce our banking costs and accelerate fund turnover. We will return 1% commission of the original quotation. Our quotation is based on the above 2nd payment term.

2. Quotation: We will quote for the products as per standard number, drawing, or samples from the customer within 2 working days. For any new orders, We will advise the customer to increase or decrease the price, if price fluctuation of the raw materials more than 10% results in the costs change more than 4%.

3.Delivery Time: We will arrange mass production upon receive the customer’s deposit or L/C. Generally we will deliver the goods within 45 days. If the cargos need be shipped earlier, Please contact us in advance.

4. Quantity: We require the least quantity should be more than USD10000 except trial order.

5. Packing:Our general packing is carton. It is less than 25kgs for each carton, 45-60ctns per plastic tray or steel pallet and the weight of one tray is less than 1.5ton. The outside of each tray will be wrapped by plastic film.
B. Express Samples.
1. We will offer the samples in free charge. Because we express many samples so the postage will be charged by the customer for sending samples.

2. We are not sure we have all samples at hand when the customer needs. We will notify the customer by e-mail and advise to send similar samples if the sample is shortage.

3. If the customers send the samples for our quotation, the postage will be charged by the customer.

4. For the customer, business done on our records, we will responsible for the postage for him. If he requires send the samples and note us the weight then we will confirm and advise the DHL tracking number.

5. For the costs are charged by the customer.We can adopt the following ways, one is freight collect and the other is freight prepaid first by DHL then the customer release the payment to our account.The other one is customer pays the charges to our account. We have excellent postage discount, we will confirm with the customer before sending the samples and deliver the samples upon receive the postage.
C. Return commission & postage & compensation
We can meet the demand for the commission for customer. But it should be written instruction requirement, and should be remitted to company’s account. The commission proportion is not more than 5%.

We will remit through our HK company (constructing) or personal account because of foreign exchange management policy in China.

The postage made by the customer should be remitted to the above account.
D. Customer’s property and protection of commercial secret
We records and sort all customer’s drawings and samples as per the request of our ISO control program. All messages and samples will be kept by the relative accommodate staff which is forwarded by the sellers. All accommodate staff and sellers signed a secret agreement with our company. We will recheck the recheck and samples before quote and arrange produce and we will confirm with the customer if the arts is unreasonable, so as to avoid the loss for any mistakes. We will control all drawings and samples for the customer according to the request of control program strictly.
E. Molds for OEM part
Our company will develop and process the samples and drawings offered by the customers. The customer should pay 50% molds charge before open molds if needs molds and tools. The balance charge will be paid off after the first sample is approved.

The proprietary of molds are owned by the customers, and the customer keeps the rights to ask us to return the molds back. But we aren’t responsible for any costs concerned except the exporting molds we agreed. Otherwise, we will charge the additional USD300 of the clean customs and documents services for delivery the molds.

Our company is responsible for current maintenance for the molds. If the failure of the making molds, the charge of developing samples will be refunded to the customer, which will be made on the subsequent orders because of policy of foreign exchange management in China. If no subsequent orders in short term, we will entrust our other customer abroad to refund this molds charge.

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